Effective date: January 13, 2022
Article 1 (Purpose)
as well as other matters necessary to use the Internet-related service (hereinafter ‘Service’)
provided by Wizcore through the company’s website (hereinafter ‘Website’).
Article 2 (Definitions)
① ‘Company’ refers to the virtual business set up for the transaction of Service using information and communication equipment,
such as computers, to provide Service to users, and also refers to the business enterprise
that operates the Website.
② ‘Services’ refers to all services and solutions provided by Wizcore to its members,
which are divided into paid services that is separately charged
and free services provided free of charge for a limited time.
③ ‘User’ refers to a members or non-member of the website who accesses the Website
④ ‘Member’ refers to an individual who signed up as a member of this Website,
who has continued access to the Service provided by the Company.
⑤ ‘Non-member’ refers to an individual who uses Service provided by the Company
without signing up as a member of this Website.
Article 3 (Clarification, Explanation, and Revision of Terms)
the name of Company and CEO, business address (including the address where customer complaints can be submitted),
phone number, fax number, email address, business registration number, mail-order business registration number,
in a link.
② Prior to obtaining user’s agreement to the terms, the Company shall disclose the content relating to important matters,
such as subscription withdrawal or refund policy, through links or pop-ups
in an easily understandable format.
such as the Act on the Consumer Protection in the Electronic Commerce Transactions, etc., Regulation of Standardized Contracts Act, Framework Act
on Electronic Documents and Electronic Commerce, Electronic Financial Transaction Act, Digital Signature Act,
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.,
Door-to-Door Sales, etc. Act, and Framework Act on Consumers.
④ When Company wants to change any of these terms, it must notify on the website the effective date of the changed terms
and the reason for the change along with the current terms for 7 days prior to the effective date until 1 day before the effective date. However,
when the change is unfavorable to users, the change must be notified with a grace period
of at least 30 days in advance. In such an instance, the Company shall make it convenient
for users to compare the terms before and after the change.
⑤ When the Company changes any of the terms, the changed terms apply to the contracts concluded after the effective date of the changed terms.
For contracts already concluded before the effective date of the changed terms,
the terms prior to the change apply.
⑥ When user does not agree to the new terms, user may express their disagreement
⑦ If user fails to explicitly disagree notwithstanding the Company’s explicit disclosure of assumed consent
unless user expressly disagrees to the changed terms prior to the effective date of the changed terms
according to Paragraph 4, the user is assumed to have agreed
to the changed terms.
⑧ The Act on the Consumer Protection in the Electronic Commerce Transactions, etc., The Act on Regulation of Terms,
The Guideline for Consumer Protection in Electronic Commerce, applicable laws, and commercial practices as stipulated by the Fair Trade Commission
Article 4 (Provision and Change of Service)
① The Company shall perform the following:
1. Provision of information about Service and conclusion of purchase contracts
2. Provision and delivery of Service whose purchase contract has been concluded
3. Other tasks stipulated by the Company
② The Company may change the content of the Service to be provided according to the contract to be concluded
in the event of changes in service items or technical specifications. In such an instance,
the content of the changed Service and its provision date shall be disclosed immediately on the Website.
③ If the content of the Service to be provided to user by the Company under a contract
is changed for reasons such as changes in service or technical specifications, user shall be notified at the address
where they can be reached.
④ When user does not agree with the changes to the already-contracted Service,
the user may terminate the Service contract by mutual consent.
⑤ In the case of the previous Paragraph, the Company shall compensate the user for any damages incurred. However,
that is not the case when the Company can prove that no intention or gross negligence was involved.
Article 5 (Suspension of Service)
① The Company may temporarily suspend the Service due to reasons
such as maintenance, inspection, repair, failure, and suspension of communications.
② In the event of suspension of the Service according to Paragraph 1, the Company shall notify users
in compliance with the measures stipulated in Article 8. However, if the Company is prevented from making a prior notification for inevitable reasons,
the Company may notify users afterward.
③ The Company may conduct routine inspections if necessary for the smooth provision of Service,
and the inspection hours shall be notified on the Website in advance.
④ The Company shall provide compensation for any damages incurred to user
or a third party for temporary suspension of Service due to reasons stipulated in Article 1. However, the Company shall not be held liable for any compensation
if the Company can prove that no intention or gross negligence was involved.
⑤ When the Company becomes unable to provide its Service to users for reasons such as change of business type,
discontinuation of business, or consolidation of companies, the Company shall notify users according to measures stipulated in Article 8
and provide compensation to users according to the conditions set forth by the Company.
Article 6 (Sign Up)
① User applies for the membership by entering the information necessary for signing up
② When user signs up according to Paragraph 1, the Company registers user as a member
unless user falls under any of the following:
1. In the case the membership applicant has previously lost their membership
for re-registration following a disqualification
2. If there is false, omitted, or erroneous information in the application
3. If the membership applicant is a minor
4. If the Company determines accepting the membership application will pose significant technical
③ During the signing-up process according to Paragraph 1, the Company may request name and identity verification
through a specialized agency.
④ The validation date of membership registration shall be the point in time when user is notified of the Company’s acceptance
of user’s application.
⑤ If there is a change to the information submitted at membership registration,
the member must notify the Company of such a change or make a revision within a reasonable amount of time according to measures stipulated by the Company.
Article 7 (Membership Withdrawal And Disqualification)
① Member may request membership withdrawal at any time,
in which case the Company shall immediately process the withdrawal request.
② The membership may be restricted or suspended if Member is found to fall under
any of the following:
1. If false information was submitted at the time of signing up
2. If Member fails to make a payment on time for the paid service
that was contracted via the website
3. If Member threatens the order of electronic commerce
such as by interfering with another individual’s use of the website or stealing another individual’s information
or an act against the public order.
③ When the identical act that led to the restriction or suspension of membership is repeated two or more times
after the restriction or suspension, or when the act is not corrected within 30 days after the restriction or suspension, the Company may choose to disqualify the membership.
④ When the Company disqualifies the membership of a member, the membership registration is canceled. In such an instance,
the Company shall notify and provide the member with the opportunity to vindicate themselves within 30 days
prior to the cancellation.
⑤ The Company may switch the account of a member who has no login history for 24 consecutive months
to a dormant account, whose personal information shall be separately stored for 4 years, at the end of which the personal information
shall be destroyed.
⑥ If the dormant member logs in to the website before the expiration of the separate storage period,
the dormant account shall be restored to an active account.
Article 8 (Notification to Member)
① When making a notification, the Company may notify Member using the phone number
and email address previously entered by Member.
② When the Company makes a mass notification to many unspecified Members, the Company may post the notice
on the initial page of the website or on the bulletin board at least for a week in substitution for individual notifications. However, individual notification is required for matters
with significant impact regarding the transaction of individual Members.
Article 9 (Purchase Request and Consent to the Provision of Personal Information)
① User may requests to make a purchase on the website using the following or similar methods,
and the Company shall provide each of the following in an easily understandable format to assist
user in making purchase requests. However, in the case consent has already been provided at the time of signing up,
the procedures in subparagraphs 2 and 5 may be omitted.
1. Confirmation and selection of Service
2. Confirmation of Service selection and Member information
3. Entry of information, such as Service period, transaction information, email address for tax invoice receipt
4. Selection of transaction method
5. Confirmation of terms, Service not applicable
to subscription withdrawal, and confirmation of other matters related to expense
clicking on check box)
7. Consent to the confirmation of Service purchase request or confirmation of the Company
② If the Company needs to provide personal information of the purchaser to a third party, the Company shall notify and obtain consent from the purchaser regarding 1) the third party receiving the personal information,
2) the third party’s purpose of using the personal information of the purchaser,
3) the personal information items to be provided,
and 4) the period of retention and use of the personal information by the third party. The same applies in the case of a change to the content
to which the purchaser has already provided consent.
③ If the Company consigns a third party with the processing of the personal information of the purchaser,
the Company shall notify and obtain consent from the purchaser regarding 1) the third party consigned with processing the personal information,
and 2) the details of the consigned work of personal information processing. The same applies in the case of
a change to the content to which the purchaser has already provided consent. However, in the case the consignment is necessary in performing
the contract on Service provision or if it is related to the increased convenience of the purchaser, the notification procedure
Act on Promotion of Information and Communications Network Utilization and Information Protection.
Article 10 (Validation of Contract)
① The Company may not accept the purchase request described in Article 9
if it falls under any of the following:
1. If the request contains any false, omitted, or erroneous information
2. If the purchase is made by a minor (excluding cases when such a purchase is made
with the consent of a legal representative)
3. If the Company determines accepting the purchase request will pose significant technical difficulties
4. If the purchase request is in violation of other laws and government guidance
② The contract is deemed to have been concluded when the Company’s acceptance is delivered to users
in the form of a receipt confirmation notice in accordance with Article 12 Paragraph 1.
③ The Company’s acceptance shall contain information regarding confirmation of user’s purchase request
as well as change and cancellation of the purchase request.
Article 11 (Payment Method)
① Payment for paid services or other services purchased from the website
may be made by any of the following methods available. However, the Company shall not charge any additional fee to the payment
other than value-added-tax.
1. Account transfers including phone banking and Internet banking
2. Card transactions including prepaid card, check card, and credit card
3. Online bank transfer
4. Electronic money transactions
5. Transactions using points from the Company such as mileage
6. Gift card transactions using gift cards contracted or authorized by the Company
7. Other electronic methods of payment
② Users are responsible for the information entered by themselves regarding the transaction of the payment,
and the Company may cancel the contract if payment is not made within the notified period
after subscribing for Service.
③ The start date and the end date of Service contract is determined based on the payment transaction date.
Article 12 (Receipt Confirmation Notice, Change and Cancellation of Purchase Request)
① In the event of a purchase request, the Company delivers a receipt confirmation notice to user.
② User who receives the receipt confirmation notice may request to change or cancel the purchase request
immediately after receiving the receipt confirmation notice if there is any discrepancy in declared intention, etc.,
and the Company shall process the request without delay if the request takes place
prior to the delivery of Service. However, in the case payment has already been made, the provisions
regarding Subscription withdrawal, etc. in Article 15 shall apply.
Article 13 (Provision of Service)
① The Company takes necessary measures to deliver Service within 7 business days from the date of full payment by user,
unless there is a separate agreement regarding
the provision schedule of Service. In such a case, the Company shall take
appropriate measures to allow user to access the provision schedule and progress of Service.
② If the Company does not provide the Service within the agreed period but after that period,
the Company must compensate user for relevant damages. However, this is not the case if the Company is able to prove
lack of intention or gross negligence.
③ In the event of public holidays, non-business days, or force majeure such as natural disasters,
the provision of Service may be delayed.
Article 14 (Suspension of Service)
① The Company may suspend Service for the following reasons:
1. In the event of termination/withdrawal of contract with a third party
in connection with provision of Service, or inevitable instances such as facility repair and other maintenance work
2. In the event of a risk of disruption to normal service operation
due to a national emergency, facility failure, or abrupt increase in Service use
3. In the event the Company is substantially unable to provide stable Service
due to inevitable reasons such as natural disasters
4. In the event the telecommunication service provider (specified in the Telecommunications Business Act) suspended the telecommunication service
② The Company notifies the suspension of Service on Service access page or Service website
in the case of events specified in the above Paragraph 1, Subparagraph 1. However, this is not the case if prior notice is not possible
due to service interruption caused by reasons beyond the control of the Company
(facility or system failure unattributable the Company’s intention or gross negligence).
③ The Company may temporarily suspend Service without prior notice for the reasons specified
in the above Subparagraphs 1, 2, 3, and 4 of Paragraph 1.
Article 15 (Subscription Withdrawal, etc.)
① User who has concluded a purchase contract with the Company
regarding its paid Service may withdraw the subscription within 7 days from the date of contract
in accordance with Act on the Consumer Protection in the Electronic Commerce Transactions, etc. However, if stipulated otherwise in the Act on the Consumer Protection
in the Electronic Commerce Transactions, etc., the provisions of that Act shall take
② After Service has been provided, user cannot request a subscription withdrawal or a refund
if the case falls under one of the following subparagraphs.
1. In the event Service is lost or damaged due to reasons attributable to user
2. In the event the value of Service is significantly reduced due to the use or partial consumption by user
3. If the original copy is damaged, in the case Service can be reproduced to the same extent
③ In the case the content of the Service is different from how it was previously indicated, advertised, or contracted,
user may withdraw the subscription within 3 months from the date of Service provision or within 30 days
from the date on which user became aware of or could have become aware of such discrepancies.
Article 16 (Effect of Subscription Withdrawal or Contract Cancellation)
① If the event of subscription withdrawal, the Company refunds the amount already paid
within 3 business days. However, this period may exceed 3 business days due to delay
in refund processing by the transaction company. When the Company delays the refund to user,
the Company shall pay user a delayed interest calculated by multiplying the delay period
by the delayed interest rate stipulated in Article 21-2
of the Enforcement Decree of the Act on the Consumer Protection in the Electronic Commerce Transactions, etc.
② When providing a refund for the above payment,
if user had paid for Service using a payment method such as credit card or electronic currency,
the Company requests, without delay, the payment service provider to suspend or cancel the payment.
③ In the event of subscription withdrawal or contract cancellation, user bears the cost
associated with returning the supplied goods. However, if the subscription withdrawal is due to discrepancy of content of the Service
from previously indicated, advertised, or contracted, the Company bears the cost associated
with returning the supplied goods.
④ In the event user requests contract cancellation after the specified subscription withdrawal period (7 days),
the Company processes the cancellation in accordance with each of the following subparagraphs.
1. If Service has been downloaded or the server has been used after the initial payment,
no refund or compensation may be made for the remaining period of use.
2. In the case of transactions for subscriptions of 2 months or more, the remaining transaction amount
is refunded after deducting a cancellation fee (10% of the total transaction amount) + (number of months of use x 1-month membership fee).
3. As the discount provided for transactions made for subscriptions of 2 months or more
is a benefit offered to long-term Member only, in the event of mid-term cancellation,
the monthly subscription fee is calculated based on the 1-month membership fee,
excluding such discounts. When the amount to be deducted exceeds the amount to be refunded, no refund can be made.
⑤ Data stored during the use of Service must be backed up by user prior to
subscription withdrawal or contract cancellation, and the Company deletes all user-related resources (servers, etc.)
and data upon contract cancellation. Deleted resources and data cannot be recovered for any reason.
⑥ The Company may designate a separate cancellation and refund policy according to
additional terms and conditions depending on the nature of individual services, and in this case,
the cancellation and refund policy in the individual terms and conditions shall take precedence.
① When the Company collects personal information of user in connection with provision of Service,
the Company does so in the least extent possible within the necessary scope.
② The Company does not collect in advance any information required for purchase contract at the time of membership registration. However,
this does not apply to instances where certain minimum personal information is required
for the purpose of identity or business verification prior to concluding a purchase contract
in compliance with applicable laws.
③ When the Company collects or uses personal information of user,
the Company shall notify the purpose of such collection or use and obtain user’s consent.
④ The Company must not use the collected personal information for purposes other than those specified in advance,
and when a new purpose occurs or when the personal information is provided to a third party,
the Company shall notify user of such use and provision and obtain user’s consent. However, this is not the case if stipulated otherwise
by the applicable laws.
⑤ When the Company is required to obtain consent from user
in accordance with Paragraphs 2 and 3, the Company must clarify or notify in advance matters stipulated in Paragraph 2,
Article 22 of the Act on Promotion of Information and Communications Network Utilization and Information Protection,
such as the information of its Chief Privacy Officer (position, name and phone number, other contacts),
the purpose of collection and use of personal information, and matters regarding the provision of personal information
to a third party (the third party, purpose and content of information to be provided), and user may withdraw their consent at any time.
⑥ User may, at any time, request access to or correction of user’s personal information
held by the Company, and the Company is liable for immediately taking necessary measures
to such requests. When user requests for correction of an error, the Company shall not use
the relevant personal information until the error has been corrected.
⑦ In order to protect the personal information of user, the Company shall limit the number of personnel with access to user’s personal information.
the Company shall be held liable for all damages incurred to user due to loss, theft, or leakage of user’s personal information
including credit card and bank account information, or provision of such information to a third party without prior consent
⑧ The Company or a third party that has received the personal information of user from the Company
shall destroy the personal information without delay when the purpose of collection or provision of the personal information has been attained.
⑨ The Company shall not set as pre-selected the consent field for collection, use, and provision
of personal information. In addition, the Company shall not restrict or refuse provision of Service
on the grounds of user’s refusal to agree to the collection, use, and provision of non-required personal information items.
⑩ Member may withdraw their consent to the collection and use of personal information.
Such withdrawal of consent shall be considered as an indication of membership discontinuation,
and the Company shall process the discontinuation of membership.
Article 18 (Obligations of the Company)
The Company shall make its best efforts to providing continuous and stable Service
② The Company shall have a security system in place to protect the personal information of user
in order to provide a safe environment in which user may access the Company’s Service.
③ The Company is liable for providing compensation to user who has incurred damage
due to illegitimate display/advertisements of Service pursuant to Article 3
of the Act on Fair Display and Advertisement.
Article 19 (Obligations of The Member Regarding ID and Password)
① Member is responsible for handling their ID and password, except in the circumstances stipulated in Article 17.
② Member shall not let a third party use their ID and password.
③ If Member becomes aware that their ID and password have been stolen or are being used by a third party,
Member shall immediately notify the Company and comply with the measures suggested by the Company.
④ If Member fails to notify the Company in the event of Paragraph 3 or comply with the measures suggested by the Company,
the Company shall not be held liable for any relevant disadvantages.
Article 20 (Obligations of User)
Users are prohibited from conducting the following activities.
① Registration of false information at the time of application or modification
② Theft of another person’s personal information
③ Modification of information posted by the Company
④ Transmission or posting of information (computer applications, etc.) not authorized by the Company.
⑤ Infringement of intellectual property rights such as copyrights of a third party
⑥ Any other act that damages the reputation of a third party or interferes with its business
⑦ Disclosure or posting of obscene or violent messages, images, voices, or other information
that goes against the public order on the website.
Article 21 (Provision of Information and Publication of Advertisements)
① The Company may provide Members a variety of information deemed
necessary to Member’s use of Service via notices or emails.
② If the Company wishes to deliver the information described in Paragraph 1 using a facsimile,
the Company must obtain Members’ prior consent. However, transaction-related information of Members
and responses to customer inquiries may be delivered without Members’ prior consent.
③ In connection with the operation of Service, the Company may post information
related to the use of Service on the website or emails. However, Member may opt out of email subscription
that sends such information at any time.
④ User shall not change, modify, or restrict postings or other information in connection
with Service provided by the Company.
Article 22 (Relationship between Connecting Website and Connected Website)
① When the parent website and its sub-site is connected through a hyperlink (e.g., including texts, images,
and moving images), the former is referred to as the connecting website
and the latter as the connected website.
② The Company does not bear guarantee responsibility for transactions with user
based on goods and services independently provided by the connected website.
Article 23 (Copyright Ownership and Restrictions of Use)
① The Company owns the copyright and other intellectual property rights for works created by the Company.
② User shall not use or allow a third party to use
information obtained by using the website for profit-making purposes by copying, transmitting, publishing, distributing,
or broadcasting without obtaining prior consent from the Company.
③ The Company must notify user when using the copyright owned by user
pursuant to the contract.
Article 24 (Indemnification)
① The Company shall not be held liable in the event of Service suspension
due to natural disasters, force majeure, or any other causes beyond the reasonable control of the Company.
② The Company shall not be held liable in the event of Service suspension
due to reasons attributable to user.
③ The Company shall not be held liable for any damage caused by user’s failure
to gain the profit they expected from using Service or by using the data obtained through Service.
④ The Company shall not be held liable for any compensation or reparation related to the free trial service,
unless such compensation or reparation is stipulated in applicable laws.
⑤ Users are responsible for the reliability or accuracy of the information, data, or facts posted by users,
and the Company shall not be held liable for any damage caused to users
or a third party due to inaccuracy or falsehood of such content.
Article 25 (Dispute Resolution)
① The Company forms and operates a damage compensation processing committee to handle legitimate opinions or complaints
raised by user and provide compensation for any relevant damage.
② The Company provides timely responses to complaints and opinions
submitted by user. However, in the event a timely response is difficult, the Company
shall notify user the reason and the anticipated processing schedule.
③ In the event user requests for damage relief regarding an e-commerce dispute between the Company and its users,
The Fair Trade Commission or the dispute resolution agency commissioned
by the mayor/province governor may act as the mediator.
Article 26 (Jurisdiction and Governing Law)
① Electronic commerce dispute litigations between the Company and its users is based
on the address of user at the time of filing, and in the case there is no address, the district court having jurisdiction over the place
of residence shall have exclusive jurisdiction. However, if the address or residence of user is not specific at the time of filing, or if user is a foreign resident,
the filing shall be submitted to the competent court under the Civil Procedure Act.
② Korean law applies to e-commerce lawsuits filed between the Company and its users.